Pricing strategy

Event ROI, calculated honestly

Updated 2026-07-26UK-specific

Return on investment for events gets fudged in both directions — organisers forget costs (their time, fee load) and forget revenues (bar spend, sponsorship, list growth). The framework below counts both sides properly.

The formula and what goes in it

ROIROI % = (total return − total cost) ÷ total cost × 100
ReturnsCosts
Net ticket revenue (after fees you absorb)Venue, production, talent
Bar / merch / concessions marginMarketing spend
Sponsorship & partnershipsPlatform & processing fees
Future value: email list, repeat rateStaff & your own time, priced

The single most common error: using gross ticket revenue. A £10,000 gross at 10% fan-side fees with 30% absorbed marketing costs is not £10,000 of return.

Worked example

400-cap club night: 350 tickets at £15 = £5,250 gross. Fees passed to fans, so net ticket revenue £5,250. Bar deal returns £800. Costs: £1,800 venue/production, £900 DJs, £400 marketing, £150 misc = £3,250.

  1. Return = £5,250 + £800 = £6,050
  2. ROI = (£6,050 − £3,250) ÷ £3,250 = 86%
  3. Same night with fees absorbed on a 10% + 27p platform: net tickets ≈ £4,630 — ROI drops to 67%. The fee structure alone moved ROI by 19 points.

Benchmarks worth knowing

  • Recurring nights that survive settle around 30–80% ROI per event once time is costed; the value compounds through the list and the habit.
  • One-off conferences target 25–40% on direct revenue, with sponsorship often the swing factor.
  • Community and charity events legitimately run at 0% financial ROI — their return line is the raise or the mission, and fees are pure leakage from it.

Questions people ask

What's a good ROI for a first event?

Breaking even including your time is genuinely good. First events buy data and audience; the ROI shows up in event three's marketing costs.

How do I value the email list?

A defensible shortcut: expected next-event conversions × net margin per ticket. A 500-address list converting at 10% to £12-net tickets is ~£600 of forward value per event.

See what £0 booking fees look like

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